Q 1. I am
a student of a university, please tell me how can I apply for the Prime
Minister's Laptop scheme?
refer to Students' Service Portal available at http://pmnls.hec.gov.pk and get yourself register, your application
will be considered as per the defined eligibility and merit criteria. However,
if you are eligible students as per terms and conditions of Phase-III and
already registered at the above referred portal during Phase - II of the
scheme, you are required to update your profile using the aforementioned portal.
Q 2. I am a student of BS 4-year program in a university. I am in 7th semester and have attained 3.5 GPA in my last
semester, i.e. 6th semester. The GPA secured in 6th
semester will be considered?
A. As per eligibility criteria only CGPA (i.e.
Cumulative GPA of all pervious semesters) shall be considered. In Phase-III of
the program the results announced as of 30th June 2016 will be considered
Q 3. Can
you please tell me if M. Phil. / PhD university teachers are eligible under the
PM's Laptops scheme?
Minister's Laptops scheme is for all the "Students" only, who are
enrolled at any of the public sector higher education institutes of Pakistan
& AJK irrespective of their employment condition.
Q 4. I am
student 7th semester of Bachelors of Science in
Computer Sciences (BSCS) from University of Malakand having 70% marks up till
now. How the CGPA will be equated in percentage?
Grading standard as followed by the universities/ institutes whether CGPA or
Percentage for any specific program shall be considered accordingly. Students
do not need to do any conversion from CGPA to Percentage or Vice Versa. Please
consult your university/ institute's Focal Person for further advise and
Q 5. I
have been asked by my university to send email data pertaining to my department
of all eligible students for the Prime Minister's Laptop scheme, please find
attached herewith in this email.
A. Please be advised that HEC shall only consider
individual's application submitted online at the Students' Service Portal
available at http://pmnls.hec.gov.pk. Please check using your CNIC number if you
are already registered, if so, please update your profile only. No other
mode of application shall be entertained by HEC. Students are advised to
carefully fill the Online Form at the referred portal. Any mistake or error may
lead to disqualification.
Q 6. I am
student of a public sector university and have come to know that my university
is not in the list whereas others are included? Can you please let me know why
our university is neglected?
public sector universities/ degree awarding institutes who have secured NOC
before 30th June 2016 are enlisted as eligible HEIs. For a complete
listing of eligible HEIs, please refer to the tab on left side stating
"Eligible Universities/ Institutes".
Q 7. I
want to know that orphans who are doing graduation are eligible for
meeting the criteria as defined for the scheme are eligible, however there
shall be no reserve quota for orphans.
Q 8. Could
you please tell me which students are eligible for the laptop scheme?
students, found enrolled as of June 30, 2016 in any public sector HEIs who
meets the eligibility
criteria are eligible.
However, students will get the laptops as per distribution
criteria and the Merit
Q 9. I am
an MBBS student of an affiliated college of a public sector university, could
you please tell me if I am eligible for this scheme?
of universities/ degree awarding institutes and their constituent colleges/
institutes are eligible under this scheme. The students of affiliated colleges
are not covered under this scheme.
Q 10. I had transferred my credit hours from another university, can I apply
for the laptop by using CGPA of institution from where I am transferred?
you can only apply from the university in which you are currently enrolled.
Q 11. How I
will know I am selected or not?
can check their status online on student service
portal at http://pmnls.hec.gov.pk/
Q 12. My status is disapproved? What does it mean?
A. Disapprove is solely by university focal person on the basis of
discrepancies in academic records or students misconduct etc.
Q 13. I was selected student in phase I
but I did not collect my laptop. Will I be able to get it in phase III?
A. Students only register online in phase III or applied while
updating their profiles, will be considered for eligibility for laptop.
Registration and selection in previous phases will not be considered in phase
Q 14. Can anyone collect laptop on behalf of me?
A. It is mandatory for a student to present physically and collect
his/her award by him/her self. Please ensure your availability at the
stipulated date and time at the venue. If you miss to collect your award or
unable to visit on the date and time. Please contact your university with in
Ten (10) working days, otherwise the laptop will be shifted to the student in
Q 15. I am enrolled in the university in fall 2016? Am I eligible to
apply for the Prime Minister Laptop scheme Phase III?
A. Students enrolled after June 30, 2016 are not eligible apply
in this phase. However, such students are encouraged to apply in phase IV of
the Prime Minister Laptop scheme in 2016-2017.
Q 16. My status in online portal shows as I am selected when will i get
A. Laptops will be distributed by university as per scheduled
date of distribution. You will receive an email regarding stating time and date
for the collection of laptop.
Q 17. I have received a laptop how I will activate
windows 10 and Microsoft office on my laptop?
A. An email has already been sent to you on your provided email
ID that contain all the information including user ID, password and link to
activate windows10 and Microsoft office 365 on your system.
Q 18. I am student of FSc. students at Government college of Islamabad?
Can I apply?
A. 5% Quota is reserved for students of degree and postgraduate
colleges of Federal Capital and Federally Administered Tribal Areas. You can
apply online for a laptop as per the procedure.
Q 19. I had applied in phase-I and phase-II of Prime Minister’s
Laptops Scheme but I was not selected. Can I apply in phase-III of the scheme?
A. Yes, if you are eligible as per the eligibility criteria of
the Phase-III, you are encouraged to apply in this phase.
Q 20. I have entered a wrong information at the time of registration?
What should I do?
A. In case of wrong information you are
directed to coordinate with university focal person before verification of the
Q 21. Can I enter my father’s CNIC
at the time of registration?
A. Student must submit his/her own CNIC,
mobile number and email address during the registration process, as the
provided data will be used for further processing. Submitting incorrect or
fallacious data may lead to the cancellation of registration.
Q 22. My status on online student service portal is
asset issued but I did not receive laptop? What should I do?
A. “Asset issued” means laptop has been issued
against your record in the online assets issuance portal. You are requested to immediately
contact the focal person of your university to receive the award. In case of
any discrepancy, please feel free to contact the Project Management Unit (PM’s
Laptops Scheme) at HEC.
Q 23. I had received a laptop and keyboard is malfunctioning.
How can I claim warranty?
A. In the packaging box complete details
of the service centers is provided. However, you can also lodge your complain by
calling 042-111 142 437 or at:
Q24. Is PM Laptop Scheme still active?
Yes. Currently the last phase, i.e. Phase 5 is being executed and there has been no announcement of any extension in this project.
Q25. Can I update my data such as University, Degree Program, Year of Study, Marks, CNIC, Contact Details, etc.?
No. Once the final merit list has been generated you cannot have this data changed. For further details kindly contact your focal person.
Q26. When will laptops be distributed to Universities and Colleges for Phase 4/ 5?
Distribution is underway at various universities and colleges. Kindly contact your University focal person for exact date.
Q27. Will students receive Internet Dongles in Phase 5?
Currently Internet Devices are not available in Phase 5.
Q28. When can students avail the Microsoft Office Specialist (MOS) vouchers which they were awarded with Laptops?
The last date to appear for MOS exams was 31st December, 2018.
Q29. I have not received my MS Office Key through my registered email. How can I receive this?
Q30. My Windows OS is not activated or I am unable to activate Windows. How can I do this?
Normally the OS keys could be activated automatically when the laptop is connected to internet. If the following problem still exists after laptops connected to internet then please follow these steps:
All settings update and security Activation
Like the above picture shows, the activation status is not activated. You see the red phrases "We can't activate windows on this device because you don't have a valid digital license or product key…"it means the key is not activated, then click on "Active Window now".
- Use combination key WIN+Q to start the search function;
- Type in Power shell, search PowerShell
3. Run Windows PowerShell as administrator
4. Type in the following codes:
wmic path softwarelicensingService get OA3xOriginalProductkey
Click to confirm:
25 digits will be shown for those with keys;
Those without key will show blank